When I logged into the ExpressVPN website a few days ago, I saw such a banner:
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Click Learn More to get an overview of the situation (link: https://www.expressvpn.com/faqs-pricing , note that you need to log in to your ExpressVPN account first). The gist of ExpressVPN is that for all June and December plans, they will increase the renewal price on May 29th. It is recommended that if you want to renew your subscription, you should renew your subscription before May 29, otherwise you will spend more than 90 yuan by then.
The original text is as follows (the translation is my own translation, the level is not high, there may be some problems):
ExpressVPN’s updated subscription FAQ
Answers to Some Frequently Asked Questions About ExpressVPN Renewal Subscriptions
All about the update to ExpressVPN’s 6- and 12-month subscription plans.
This is with all of ExpressVPN’s June and December subscription packages.
We’re updating your account to improve your experience. While we’ve managed to offer the same price for our service since launching in 2009, maintaining our high-quality standards has become more expensive. As a result, we’re making our first-ever price adjustment. We’re also adding two new benefits to your plan, available now. Thank you for choosing ExpressVPN.
We are updating your account to improve your experience. We’ve tried to keep prices the same since we launched the service in 2009. But as it becomes more expensive to provide a high standard of service, we will be adjusting our prices for the first time ever. At the same time, we also have two new benefits for you, which are now available. Thank you for choosing ExpressVPN.
Why was my ExpressVPN pricing changed?
Why is my ExpressVPN price changing?
We recently increased our prices to better invest in our service and technology, stay ahead of emerging threats, and improve your online experience. Your plan will be renewed at the updated rate after your current term.
We have recently increased our prices in order to better invest in our services and technology, prevent problems before they happen, and improve your experience. Your plan will renew at the updated price when it expires.
We know this may come as a surprise, as this is the first time we’ve raised our rates since we launched in 2009. In all that time, we have absorbed 14 years of inflation without passing it on to customers. But the cost of providing what we believe to be the world’s best VPN service just hasn’t stopped rising. And we’re not about to start cutting corners—not with your privacy and security at stake.
Since this is the first time we’ve increased renewal prices since we launched in 2009, this may be a bit sudden. But know that during this time, we have suffered 14 years of inflation and have not passed it on to users. But the price of delivering what we believe to be the best VPN service in the world has never stopped increasing, and we can’t cut corners to prevent your privacy and security from being compromised.
This adjustment will allow us to serve you better and make room for some exciting new product innovations.
This price adjustment will allow us to serve you better and make room for some exciting new innovations.
When will I be affected by the price increase?
When will I be affected by price increases?
Our price increase officially goes into effect on May 29, 2023 but the change won’t affect you until your subscription renewal date, when payment is due.
Our price increases will be effective May 29, 2023. But until your renewal date, you won’t be affected by the price increase.
What are the new prices?
What is the new price?
On May 29, 2023, the price of renewing our 6- and 12-month plans will increase.
Effective May 29, 2023, renewal prices for June and December packages will increase.
SUBSCRIPTION PLAN
package OLD RENEWAL PRICEold
renewal price NEW RENEWAL PRICE
NEW RENEWAL PRICE
6-month
June package 9.99$/month (59.95$ total)
$11.65 per month ($69.95 total
)
12-month
December package 8.53$/month (99.95$ total) $9.75 per month ($116.95 total)
9.75 $/month ($116.95 total)
PS: The old renewal price was added by myself, based on data from Barry’s blog.
*All prices are in USD, inclusive of taxes. Introductory rates for new customers are not affected.
*All prices (including tax) are in US dollars. The preferential price for new customers is not affected.
How will I be notified of a price change?
How will I be notified of price changes?
If the price of your subscription is changing, you will receive an email from support@expressvpn.com with details about the increase at least 30 days before your next billing date. If you have not received an email, please check your spam folder.
If the price of your plan changes, you will receive an email from support@expressvpn.com with details of the price change at least 30 days before your next renewal date . If you haven’t received the email, please check your trash box.
You can also go to the My Subscription section under your account dashboard to view your billing date and plan price.
You can also go to the ” My Plans ” section under your account dashboard to see your renewal date and price.
What do you mean by new benefits?
What do you mean by new benefits?
As part of our continuous efforts to enhance our products and improve your experience, we’ve added two new benefits to your subscription plan that you can start using straight away. These benefits include ExpressVPN Keys, a built-in password manager, which securely stores all your login credentials and makes them available across all your devices. You may now also connect up to eight devices to the VPN at the same time, up from five. You don’t need to take any action to access these benefits. They’re available to you effective immediately!
As part of our ongoing effort to improve the quality of our products and your experience, we’ve included two new benefits in your package that you can start enjoying right now. One of those perks is ExpressVPN Keys , a built-in password manager that securely stores all your login passwords and makes them available on all your devices. The second bonus is – you can now have up to 8 devices connected to the VPN at the same time, up from 5 before. You don’t need to pay anything to get these benefits, they are effective immediately!
Learn more about our secure password manager, Keys
Learn more about password managers
Can I cancel my subscription if I’m not happy with the new price?
Can I cancel the renewal if I cannot accept the new price?
Of course. If you’re not happy with your subscription for any reason, you can cancel at any time. Simply sign in to your account dashboard and turn off automatic renewal.
sure! If for any reason you cannot accept the new price, you can cancel the renewal at any time. Simply log in, go to your account dashboard, and turn auto-renewal off.
Please follow these instructions to cancel your subscription.
Please read these tutorials to cancel your renewal.
Does the pricing change apply to countries outside of the U.S.?
Will the price change affect other countries besides the US?
Yes. The new pricing plans will impact users worldwide.
Yes. The new package price will affect users around the world.
Where can I compare ExpressVPNs plans and prices?
Where can I compare ExpressVPN plans and their prices?
Simply sign in to your customer dashboard and select My Subscription. Then, choose either View Plans or Change Plan to see your options.
Simply log in and go to your account dashboard and click on ” My Plans “. Next, select ” View Package ” or ” Change Package “.
Will the new pricing affect my existing subscription?
Will the new pricing affect my existing plan?
If you received an email from support@expressvpn.com informing you of our pricing update, your existing subscription will be affected. You can also check the renewal pricing by signing in to your account dashboard.
If you receive an email from support@expressvpn.com regarding a price update for your plan, your existing plan will be affected. You can also be sure by logging into your account dashboard and checking the renewal price.
Can I switch to a different pricing plan?
Can I choose other packages with different prices?
You can switch to a different pricing plan at any time by signing in to your account dashboard, selecting My Subscription, and then choosing View Plans or Change Plan. Keep in mind that some plan changes may affect the features available to you. Be sure to review the details of any plan changes before making a switch.
You can choose other packages at different prices at any time. Just log in to your account dashboard and select ” My Plans ” followed by ” View Plan ” or ” Change Plan “. Note that changes to the package may affect the functions you enjoy. Be sure to double check the details of package changes before making a decision.
Can I keep the original price?
Can I keep the original price?
If you want to keep your current subscription at the original price, you can renew it before the price change takes effect on May 29, 2023.
If you want to keep your plan at the original price, please renew your plan before the price change takes effect on May 29, 2023.
Why doesn’t the pricing impact new customers?
Why doesn’t the price change affect new customers?
New customers who are eligible will receive a promotional rate of 99.95 USD for the first year of their subscription, or 59.95 USD for a 6-month plan. None of our users will be affected by the pricing change before May 29, 2023. After this date, at the time of their subscription renewal, all customers—both new and existing—will be subject to our updated prices.
Eligible new customers can take advantage of the promotional price of $99.95 for the December plan or $59.95 for the June plan for the first year. Before May 29, 2023, no users will be affected by the new price. But after that, when their plans come up for renewal, all customers—both new and former—are hit by the new price change.
I don’t want the added benefits, can I keep the old pricing?
I don’t want these new perks, I just want the original price.
Our price change was based on a combination of factors, including increased operational costs and investments in improving our service, not because of the added benefits. The two new benefits that have been added to your account are intended to enhance the value of our services for all customers on longer-term plans. As a result, they are automatically included and cannot be removed.
Our price changes are the result of a number of factors, including increases in operating costs and investments to improve our service, not new benefits. Two new benefits have been added to your account to improve the quality of service we provide to all of our long-standing customers. All in all, they are automatically included in your plan and cannot be removed.
Can I get a discount?
Can I get a discount?
If you would like to obtain a discount, you can take advantage of the ExpressVPN referral program and earn 30 free days for every friend you refer who signs up. The friend will also receive 30 free days.
If you want to get a discount, you can take advantage of ExpressVPN’s referral program . For every friend you invite, you and your friend get an extra 30 days of usage for free as soon as they sign up.
Have more questions about ExpressVPN subscriptions? Contact the ExpressVPN Support Team.
Have other questions about ExpressVPN plans? Contact our customer service!